Introduction and Data Controller
This Privacy Policy outlines the procedures for the collection, use, and management of your personal data when you visit or shop at Drywipeink. The designated data controller responsible for your personal information is INKSTATION SG PRIVATE LIMITED (Company Registration No.: 201623306Z), whose registered office is located at 3023 Ubi Rd 3, #05-06 UBIPLEX 1, Singapore 408663.
We operate in strict adherence to the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR) applicable to our customers in the European Union.
Information Collection and Processing
To facilitate our retail operations of office and educational supplies—specifically whiteboard markers, whiteboards, and whiteboard erasers—we collect specific operational data:
Contact Information: Name, email address (e.g., for correspondence via unarticulated@drywipeink.com), and telephone number.
Fulfillment Information: Delivery address and billing address required for shipping physical goods from our designated operating facility in Singapore (3023 Ubi Rd 3, #05-06 UBIPLEX 1, Singapore 408663).
Commercial Activity Data: Records of items purchased and order references.
Financial Transactions and Payment Processing
All financial transactions initiated on our website are managed and executed by our designated payment processor, Stripe. When you proceed to checkout, your payment and billing details are transmitted directly to Stripe for processing. INKSTATION SG PRIVATE LIMITED does not retain, process, or store your complete financial instruments or credit card numbers on our internal servers. Stripe manages this financial data in accordance with its own regulatory obligations and commercial policies.
Data Retention Period
We retain your personal data only for the period necessary to fulfil the operational purposes outlined in this document.
To comply with mandatory statutory taxation, corporate reporting, and commercial legislations across Singapore and the European Union, we retain order-related and transactional data for a standard period of up to seven (7) years following the conclusion of a commercial transaction. Upon the expiration of this mandatory legal retention period, your personal data is systematically anonymised or permanently deleted from our records.
Data Sharing and Transfer
We do not sell your personal data to external marketing entities. Information is only shared with essential operational partners strictly for the purpose of order fulfilment (such as dispatching physical goods from our Singapore facility) and processing payments (via Stripe). All data transfers are conducted in accordance with applicable regional data protection frameworks.
User Rights
Depending on your geographical location (including the EU and Singapore), you possess specific legal rights regarding your data:
The right to request access to the personal data we hold about you.
The right to request corrections to any inaccurate or incomplete data.
The right to request the deletion of your data, subject to the legal retention obligations stated in Section 4.
The right to opt-out of secondary data usages.
Data Protection Measures
We implement organisational, administrative, and physical measures designed to mitigate risks to your personal data. While we strive to protect your information through commercially reasonable means, it is a standard business reality that no method of electronic transmission or physical storage is entirely invulnerable. We maintain ongoing operational reviews to adapt our data management procedures as required by law.
Contact Information
For any enquiries regarding this Privacy Policy or your data rights, please direct your correspondence to our official corporate channels:
Data Controller: INKSTATION SG PRIVATE LIMITED
Email: unarticulated@drywipeink.com
Telephone: +65 82935512
Registered Office: 3023 Ubi Rd 3, #05-06 UBIPLEX 1, Singapore 408663